Exit Lync for Mac, and then restart Lync for Mac to create a log file. Under Logging, click to select the Turn on logging for troubleshooting check box.Ģ). On the Lync menu, click Preferences, and then click General.ī. Turn on logging for troubleshooting in Lync for Mac. You can also contact support on behalf of Microsoft 365 and Office 365 users in your organization. You can enable the logging to do further troubleshooting:ġ). As an admin for Microsoft 365 Apps for business, you get free access to our knowledgeable support agents for pre-sales, account, and billing support, as well as for help resolving technical issues. If you have firewall or anti-virus software on your client, try to disable them and test again.
Sometimes when you join a Skype for Business meeting, your microphone is muted by default. Mute or unmute your microphone in a Skype for Business meeting or call window. Skype Overview Please note, Microsoft recently announced that it will be retiring Skype for Business requiring users to find a new solution. If you have feedback for TechNet Subscriber Support, zYoann,īecause Mac client has some limitations, please check if your Mac device has these limitations, please refer toĭid you have any other Mac clients which installed Skype for business? Please check if this issue happen on all Mac device or just the specific one Mac? See Set up and test Skype for Business audio for details and information about fixing Windows sound problems. The same study goes on to clarify that about 75 of US corporate employees use video collaboration to work remotely, with a majority reporting higher productivity as well as better work-life balance. The Skype icon looks like a white 'S' in a blue circle.
#SKYPE FOR BUSINESS MAC ALWAYS MUTED HOW TO#
Please remember to mark the replies as answers if they help and unmark them if they provide no help. This wikiHow teaches you how to disable all message and activity notifications from a Skype group chat, using a computer. Sure that you completely understand the risk before retrieving any suggestions from the above link. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. The sites are not controlled by Microsoft. Note: Microsoft is providing this information as a convenience to you. Please refer to the following blog to clear cache files Since it is working fine between SFB Mac client, there seems nothing wrong with the configuration for response group in SFB server side.įor your issue, please try to delete your SFB cache files on SFB Mac client and at the same time make sure your SFB client with the latest update. Please check if the issue appeared between windows client. Would you please tell us did the issue only appeared on the specific SFB Mac client ?ĭid you pick up the call successfully when use SFB Mac client calls to SFB windows client ?
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